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Terms of Use

Version 1.0 · Effective date: July 1, 2026

1. General Provisions

These Terms of Use govern the relationship between Global Mario Marketplace and the users of the platform.

By using the platform, you agree to these Terms.

2. Platform Description

Global Mario is a global B2B marketplace connecting suppliers and buyers directly.

Important: Global Mario is not a party to any transactions. Payments are made directly outside the platform.

Global Mario is not responsible for the quality of goods or financial arrangements between participants.

3. Registration and Account

Registration is required to use the platform. The user must:

  • Provide accurate information
  • Keep contact information up to date
  • Not share access credentials with third parties
  • Notify the platform if unauthorized access is suspected

Global Mario reserves the right to suspend or delete an account in the event of a violation of these Terms.

4. KYB / KYC Verification

Suppliers are required to complete verification through the Sumsub service.

Verification fees:

  • KYC (individuals) — $5 USD
  • KYB (companies and sole proprietors) — $15 USD

The verification fee is a one-time payment. Repeated attempts due to technical errors are free of charge.

5. Refund Policy
The verification fee is non-refundable except in the cases specified in this policy.

Global Mario applies the following refund policy:

SituationRefundTimeframe
Technical error on the part of Global Mario or Sumsub✓3-5 business days
Duplicate charge due to technical reasons✓3-5 business days
User documents failed verification✗—
User changed their mind after payment✗—
Verification failed due to regulatory restrictions✗—
Account blocked for violation of the Terms✗—

Refunds are processed automatically via Stripe.

Repeated attempts where the user is at fault are free of charge.

Subscription payments are non-refundable for the period already paid.

6. Content and Products

The supplier bears full responsibility for the accuracy of product information.

Global Mario reserves the right to remove products and accounts upon detection of violations.

7. Limitation of Liability

Global Mario is not liable for:

  • Quality of goods
  • Failure of transaction parties to fulfill their obligations
  • Customs delays
  • Losses arising from the use of the platform
8. Subscription Payments

Subscriptions are billed monthly via Stripe with automatic renewal.

Global Mario does not store bank card details. Payments are processed in accordance with the PCI DSS standard.

9. Termination of Use

A user may delete their account at any time. All data will be deleted within 30 days.

10. Contacts

For inquiries related to these Terms: