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Seller Requirements

Both companies and individuals can sell on Global Mario. But not everyone and not in every country: some requirements are ours, some are from laws, some are from payment systems through which transactions are processed.

Here it is honestly written what you need to go through, who we will refuse and why in some countries payment processing through the platform is impossible. It's better to know this before you spend time on your catalog.

1. Who can sell

  • an individual 18 years or older
  • a company registered in its country

One account can trade in both roles: an individual and a company have separate personal accounts, separate products, separate statistics and separate verification.

2. What you need to complete before publishing a product

You can create a product immediately after registration. It will appear on the storefront only when everything listed is completed — until then the product is stored in your account and is not visible to buyers.

Address

Legal address for a company, residential address for an individual. Without it, you cannot ship the product or prepare documents.

Confirmed phone number

A code from an SMS. The buyer and delivery service contact you at this number.

Identity verification

For an individual — document verification. For a company — verification of registration data: name, registration number, tax identifier.

Connected payment method

Needed so the buyer can place an order and money can be transferred to you. Not required for those who settle with the buyer directly (see section 3).

As long as at least one item is incomplete, the account shows next to the product what exactly is missing.

3. Verification and settlements depend on the country

Your country is serviced by our payment system

Verification takes place when connecting payouts and is free for you. The buyer pays for the order on the platform, the money goes to your account, the platform retains a commission.

Your country is not serviced

Payment processing through the platform is not available — this is a limitation of payment systems that we cannot overcome. In this case:

  • verification takes place through an independent service and is paid
  • you can trade and list products
  • settlements with the buyer go directly, bypassing the platform
  • your products show "Contact the seller" instead of a purchase button

4. Who we will refuse

For sanctions and legal lists

  • individuals and companies on the sanctions lists of the EU, UN, USA or the UK
  • companies whose ultimate beneficial owner is included in such lists
  • organizations recognized as terrorist or extremist
  • individuals deprived of the right to engage in business activities by court decision

By decision of the payment system

The payment system checks the seller itself and has the right to refuse under its own rules without explaining the reason. We do not dispute this decision and cannot circumvent it. A refusal is possible if:

  • the country of registration is outside the service area
  • the type of activity is on its list of prohibited activities
  • documents were not confirmed during verification
  • there is a history of fraud or mass returns

By law requirements

  • mandatory seller data not provided: name, address, registration number, payment details
  • company is liquidated or excluded from the business register
  • there is no license where it is mandatory under the laws of your country

By platform rules

  • counterfeit or third-party documents during verification
  • impersonating another person, company or brand without rights
  • repeated registration after blocking, including through linked accounts
  • multiple accounts of one person to circumvent tariff limitations
  • systematic complaints: orders not sent, product does not match description, availability not confirmed
  • refusal to provide documents upon our request

5. What happens in case of violations

  • the product is removed from the storefront, you receive a notification with the reason
  • in case of repeated violations, publication of all your products is suspended
  • in case of gross violation, the account is closed, incomplete orders are cancelled

Funds withheld or frozen by the payment system cannot be returned by the platform: this is its independent decision.

6. If you were refused

Write to support. If it is our refusal, we will explain the reason and tell you what can be fixed. If the payment system made the decision, you need to contact it — we do not have access to its checks and the right to overturn them.

What exactly can be sold on the platform is described on a separate page "Prohibited Items".